Digital products only
Solved This Week sells digital PDF guides, worksheets, checklists, and printable systems. We do not ship physical products, so there is no physical return address and nothing needs to be mailed back.
Refund policy
Digital Download Refund Policy
This policy is written for digital PDF guides and printable downloads, not physical products.
When to contact us
Use the contact page within 7 days of purchase if:
- You cannot access the download after purchase
- You received the wrong file
- The file is damaged or will not open
- You accidentally purchased the same guide twice
- You believe there is another order issue we should review
How reviews work
Because digital files can be downloaded immediately, completed digital purchases are generally final. If there is an access, delivery, duplicate-purchase, or file-quality problem, we will review the order and either fix the issue, replace the file, or approve a refund when appropriate.
How to request help
Send a request through the contact page. Include your order number, the email used at checkout, the guide title, and a short description of the issue. Approved refunds are sent back to the original payment method.